Terms and Conditions
The purchase or installation of any and all Orange Boxx Fabrication products indicates your agreement
and acceptance of the following terms and conditions:
Orange Boxx Fabrication products are intended for off-road use only. Orange Boxx Fabrication cannot be
held liable for damage to the vehicle or injuries sustained as a result of installation or use of Orange Boxx
Fabrication products. The purchaser accepts full liability for any and all property damage and any and all
injuries that may occur during installation or use of Orange Boxx Fabrication products. All products sold
by Orange Boxx Fabrication are for off road use only and are not intended nor designed for use on the
street. Any modification of your vehicle with Orange Boxx Fabrication products can result in hazardous
situations which may result in property damage or bodily harm. Some modifications will affect the way
your vehicle handles on the road and may not br approved by the DOT (Department of Transportation).
The purchaser of this product assumes all risks, including but not limited to personal injury, property
damage, and legal consequences arising from installation or use of Orange Boxx Fabrication products. All
order sales are conducted and transacted by Orange Boxx Fabrication which has no presence outside the
State of North Carolina. You agree that any and all legal action or proceeding between Orange Boxx
Fabrication you shall be brought exclusively in a federal or state court of competent jurisdiction sitting in
Guilford County, North Carolina.
Pricing errors may occur on the Orange Boxx Fabrication Sites. Orange Boxx Fabrication reserves the
right to cancel any orders containing pricing errors, with no further obligations to you, even after your
receipt of an order confirmation or shipping notice from Orange Boxx Fabrication. We will, at our
discretion, either contact you for instructions before shipping or cancel your order and notify you of such
If you miss a sale discount
We must be notified by mail within 12 hours of your paid order. Discounts will be applied as store credit only. There is no refunds given once your order has been placed. Our current discounts are in the abandoned cart and on the website here (cool-kids-club-rewards).
SALES DISCOUNTS AND GARAGE SALES
Discounts cannot be applied retroactively to orders already placed or being processed. Only orders made
the day or period the coupon was offered will be changed per Orange Boxxs decision on a case by case
basis. Qualifying items include regular priced products for Orange Boxx Fabrication. Orange Boxx
Fabrication reserves the right to cancel any order if a pricing error occurs or discount is applied in error.
All sales are final on Scratch and Dent items. 7 day warranty on defects and workmanship only. No
other warranties are expressed or implied with Scratch and Dent items .
Order Processing Time
Not all products are in stock and some products are built to order. Since we are a small family owned
business, we simply do not have the space to store lots of product, especially with our larger products. We
do, however, try to keep small parts in stock. In the event that we are out of stock on a product you are
trying to purchase, you will receive an email notifying you that the product is on back-order.
Processing and Updating Emails
After your order has been placed, please allow for a minimum of two weeks before your order will ship.
Please allow 3-4 weeks during holidays.
WARRANTY AND EXCHANGES
Orange Fabrication does not accept returns unless an item is defective or ordered in error. You have 15 days from receiving date to inspect package and its contents. If missing parts are found within 15 days Orange Boxx will send out parts on our dime. After 15 days it will be on the customers.
In the event an item is defective, a Return Authorization must be granted prior to return. Any products that were altered or deemed to be defective due to installation error, will not be granted a return authorization. Areas excluded: powder coating, bolts, or any product that has been altered.
To request a return authorization, please email email@example.com. Your request must include pictures and/or video of the defective product including the area that is claimed to be defective, front product label, and top of the box shipping label. If a return is granted, Orange Boxx Fabrication will issue a RMA from our carrier. We will also take care of shipping new product to you.
Products Ordered in Error
In the event an item is ordered in error, the customer may return the new unused product at their expense. A return shipping charge will be applied (exact cost of shipping of incorrect order) before issuing a credit for the customer to order the correct item. A refund will not be granted on items ordered in error. In addition, if the item shows any wear, he or she will not be issued a refund.
Refunds & Returns
Orange Boxx Fabrication customer service handles this on by customer biases.
Before You Decide to Cancel an Order
Custom orders before laser:
If we are working on your design and you change your mind and wish to cancel your order, 15% fee will be applied to the total of your order. This is to cover all designs cost before laser.
Custom orders After it is approved and at laser:
If we have received your approval and the item has been sent to the laser and you wish to cancel, a 25% fee will be applied to the total of your order. We cannot stop the laser, once it has been cut, the order belongs to you regardless.
Cancelling a regular order after it has been paid
If an order has been cancelled after it has been paid for, a 15% restocking fee will be applied. If the order has already been shipped see our section for a refund.
There is a 50.00 rush fee on any order. If you have to have it. There is a charge for that rush. Before you want it rushed discuss with us if we have that item in stock. A Rush fee will be tacked onto your order as a separate charge.
Site is owned by :
1602 Brill rd.
Greensboro, NC 27406
Orders may be placed online only. Our regular business hours are 9:00AM to 4:30PM EST, Monday through Friday excluding major holidays. Not all products are in stock and some are built to order. Due to having very limited warehouse space, storing tons of rock sliders and skids is difficult and cannot happen. We do however, try to keep in stock all small parts. In the event we are out of stock you, will receive an email notifying you that the product is on back order.
Processing and Updating Emails
There are other parts beside the "PSD rack" itself and powder coating that goes with your order. This means that after you have placed your order we have a minimum of two weeks before your order will ship. During Holiday times this may be up to 3-4 weeks for simple orders. We understand you would like an email with an update but to save you money and us time we do not send daily-weekly update emails about your order. We will email you if your order has not shipped within 2 weeks. If you feel the need for additional updates we will be happy to answer you back but please keep in mind that for the time it takes for us to email you is time it takes away from us getting your order out.
Updates of orders
If you are the type of person that needs to be updated. On a back order all the time. Please make a account with us. We are busy trying our best to get everyones order out. Our new system allows us to make updates through it and it is waiting for you online. While we take every order personal. it is just not enough time in the day to keep everyone posted in a personals manner of updates.
CONDITIONS OF USE
Welcome to our online store! Orange Boxx Fabrication and its associates provide their services
to you subject to the following conditions. If you visit or shop within this website, you
accept these conditions. Please read them carefully.
Please review our Privacy Notice, which also governs your visit to our website, to
understand our practices.
When you visit Orange Boxx Fabrication or send emails to us, you are communicating with us
electronically. You consent to receive communications from us electronically. We will
communicate with you by e-mail or by posting notices on this site. You agree that all
agreements, notices, disclosures and other communications that we provide to you
electronically satisfy any legal requirement that such communications be in writing.
All content included on this site, such as text, graphics, logos, button icons, images,
audio clips, digital downloads, data compilations, and software, is the property of
Orange Boxx Fabrication or its content suppliers and protected by international copyright laws.
The compilation of all content on this site is the exclusive property of Orange Boxx Fabrication ,
with copyright authorship for this collection by Orange Boxx Fabrication , and protected by
international copyright laws. This means do not copy our product in any way shape or form.
Orange Boxx Fabrications trademarks and trade dress may not be used in connection with any
product or service that is not Orange Boxx Fabrications, in any manner that is likely to cause
confusion among customers, or in any manner that disparages or discredits
Orange Boxx Fabrication . All other trademarks not owned by Orange Boxx Fabrication or its subsidiaries
that appear on this site are the property of their respective owners, who may or may
not be affiliated with, connected to, or sponsored by Orange Boxx Fabrication or its
LICENSE AND SITE ACCESS
Orange Boxx Fabrication grants you a limited license to access and make personal use of this
site and not to download (other than page caching) or modify it, or any portion of it,
except with express written consent of OBDF,LLC. This license does not include
any resale or commercial use of this site or its contents: any collection and use of
any product listings, descriptions, or prices: any derivative use of this site or its
contents: any downloading or copying of account information for the benefit of
another merchant: or any use of data mining, robots, or similar data gathering and
extraction tools. This site or any portion of this site may not be reproduced,
duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial
purpose without express written consent of OBDF,LLC. You may not frame or
utilize framing techniques to enclose any trademark, logo, or other proprietary
information (including images, text, page layout, or form) of Orange Boxx Fabrication and our
associates without express written consent. You may not use any meta tags or any
other "hidden text" utilizing Orange Boxx Fabrications name or trademarks without the express
written consent of OBDF,LLC. Any unauthorized use terminates the permission
or license granted by Orange Boxx Fabrication . You are granted a limited, revocable, and
nonexclusive right to create a hyperlink to the homepage of Orange Boxx Fabrication so long
as the link does not portray Orange Boxx Fabrication , its associates, or their products or
services in a false, misleading, derogatory, or otherwise offensive matter. You may
not use any Orange Boxx Fabrication logo or other proprietary graphic or trademark as part of
the link without express written permission.
YOUR MEMBERSHIP ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your
account and password and for restricting access to your computer, and you agree to
accept responsibility for all activities that occur under your account or password. If
you are under 18, you may use our website only with involvement of a parent or
guardian. Orange Boxx Fabrication and its associates reserve the right to refuse service,
terminate accounts, remove or edit content, or cancel orders at their sole discretion.
REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT
Visitors may post reviews, comments, and other content: and submit suggestions,
ideas, comments, questions, or other information, so long as the content is not
illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual
property rights, or otherwise injurious to third parties or objectionable and does not
consist of or contain software viruses, political campaigning, commercial solicitation,
chain letters, mass mailings, or any form of "spam." You may not use a false e-mail
address, impersonate any person or entity, or otherwise mislead as to the origin of a
card or other content. Orange Boxx Fabrication reserves the right (but not the obligation) to
remove or edit such content, but does not regularly review posted content. If you do
post content or submit material, and unless we indicate otherwise, you grant
Orange Boxx Fabrication and its associates a nonexclusive, royalty-free, perpetual,
irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish,
translate, create derivative works from, distribute, and display such content
throughout the world in any media. You grant Orange Boxx Fabrication and its associates and
sublicensees the right to use the name that you submit in connection with such
content, if they choose. You represent and warrant that you own or otherwise control
all of the rights to the content that you post: that the content is accurate: that use of
the content you supply does not violate this policy and will not cause injury to any
person or entity: and that you will indemnify Orange Boxx Fabrication or its associates for all
claims resulting from content you supply. Orange Boxx Fabrication has the right but not the
obligation to monitor and edit or remove any activity or content. Orange Boxx Fabrication takes
no responsibility and assumes no liability for any content posted by you or any third
RISK OF LOSS
All items purchased from Orange Boxx Fabrication are made pursuant to a shipment contract.
This basically means that the risk of loss and title for such items pass to you upon
our delivery to the carrier.
Orange Boxx Fabrication and its associates attempt to be as accurate as possible. However,
Orange Boxx Fabrication does not warrant that product descriptions or other content of this site
is accurate, complete, reliable, current, or error-free. If a product offered by
Orange Boxx Fabrication itself is not as described, your sole remedy is to return it in unused condition.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS
PROVIDED BY Orange Boxx Fabrication ON AN "AS IS" AND "AS AVAILABLE" BASIS.
Orange Boxx Fabrication MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY
KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE
INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS
SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR
SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW,
Orange Boxx Fabrication DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Orange Boxx Fabrication DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR
E-MAIL SENT FROM Orange Boxx Fabrication ARE FREE OF VIRUSES OR OTHER
HARMFUL COMPONENTS. Orange Boxx Fabrication WILL NOT BE LIABLE FOR ANY
DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING,
BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND
CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW
LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION
OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF
THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY
TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
By visiting Orange Boxx Fabrication , you agree that the laws of the state of North Carolina,
United States, without regard to principles of conflict of laws, will govern these
Conditions of Use and any dispute of any sort that might arise between you and
Orange Boxx Fabrication or its associates.
Any dispute relating in any way to your visit to Orange Boxx Fabrication or to products you
purchase through Orange Boxx Fabrication shall be submitted to confidential arbitration in
North Carolina, United States, except that, to the extent you have in any
manner violated or threatened to violate Orange Boxx Fabrications intellectual property rights,
Orange Boxx Fabrication may seek injunctive or other appropriate relief in any state or federal court in the state of North Carolina, United States, and you consent to
exclusive jurisdiction and venue in such courts. Arbitration under this agreement
shall be conducted under the rules then prevailing of the American Arbitration
Association. The arbitrators award shall be binding and may be entered as a
judgment in any court of competent jurisdiction. To the fullest extent permitted by
applicable law, no arbitration under this Agreement shall be joined to an arbitration
involving any other party subject to this Agreement, whether through class arbitration
proceedings or otherwise.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, such as our Shipping and Returns policy, posted on
this site. These policies also govern your visit to Orange Boxx Fabrication . We reserve the right
to make changes to our site, policies, and these Conditions of Use at any time. If any
of these conditions shall be deemed invalid, void, or for any reason unenforceable,
that condition shall be deemed severable and shall not affect the validity and
enforceability of any remaining condition.
material can be directed to our support staff by clicking on the "Contact Us" link in
the side menu. Or you can email us at: customer support